LegalGeneral

Terms and Conditions

  • Last revised 7-9-2025
  • 3 min read
Legal documents

General

Agreements

Policies

Company’s policies

1. Website Terms of Use

1.1 Acceptance of Terms

By accessing or using the Cloudoora website (https://cloudoora.com), you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any part of these terms, you are not authorized to access this site.

1.2 Intellectual Property

All content, trademarks, and materials on Cloudoora’s website are the property of Cloudoora and protected by international copyright and trademark laws.

1.3 License to Use

You are granted a limited, non-transferable license to temporarily download one copy of the materials for personal, non-commercial use. This license does not permit:

  • Modification or copying of content
  • Commercial use or public display
  • Reverse engineering any site functionality
  • Removing proprietary notations
  • Republishing or mirroring on other platforms

Cloudoora may revoke this license if you violate these restrictions.

1.4 Disclaimer

All materials are provided “as is.” Cloudoora disclaims all warranties, express or implied, and makes no guarantees regarding accuracy, completeness, or reliability.

1.5 Limitation of Liability

Cloudoora is not liable for any damages arising out of the use or inability to use the site, even if we’ve been notified of such risks.

Cloudoora is not responsible for the content of third-party websites linked from our site. Use these links at your own discretion.

1.7 Terms Modifications

We may update these Terms of Use at any time. Continued use of the website constitutes your acceptance of the current version.

1.8 Privacy Policy

Please refer to our separate Privacy Policy to understand how we handle user data.

1.9 Governing Law

These Terms are governed by the laws of the country where Cloudoora is headquartered, without regard to conflict of law principles.

2. Product & Service Terms and Conditions

Cloudoora provides global services including web hosting, domain registration, and related solutions. By purchasing from Cloudoora, you agree to the following terms.

2.1 Account Setup & Contact Information

Accounts are activated after successful payment verification. You are responsible for ensuring your contact and email information is accurate. All credentials are sent to your registered email. Providing false or outdated information may lead to service suspension.

2.2 Payments & Renewals

All services are prepaid. We accept major international payment methods including credit/debit cards, PayPal, Stripe, and bank transfers.

  • Renewal notices are sent 1–30 days in advance
  • Unpaid services past the due date may be suspended or terminated
  • Customers are responsible for renewing services on time to avoid downtime or data loss

2.3 Late Payments

If a service is not renewed by the due date:

  • Suspension occurs after 7 days
  • Termination occurs after 30 days of non-payment
  • Reactivation may require additional fees

2.4 Website Transfers

Our team can assist with website migration:

  • 1 site transfer for shared hosting
  • Up to 25 accounts for reseller hosting
  • Up to 50 accounts for VPS hosting
  • Up to 100 accounts for dedicated servers
    Additional transfers may incur fees. While we strive for complete accuracy, migrations are a courtesy, not a guaranteed service.

2.5 Prohibited Content

The following are strictly prohibited on our servers:

  • Hacking, phishing, or malicious scripts
  • Adult or explicit content
  • Proxy/Anonymizer tools
  • Pirated software, warez
  • Mass mailing or spam scripts
  • MLM, HYIP, or investment platforms
  • Cron jobs running more frequently than every 30 minutes

Accounts violating these rules may be terminated without notice.

2.6 Backups & Data Responsibility

Cloudoora offers weekly backup services as a courtesy. However:

  • We are not responsible for data loss
  • Users are strongly encouraged to maintain their backups
  • Suspended or terminated accounts are excluded from backup retrieval

2.7 Cancellations & Refunds

You may cancel your hosting service within the first 30 days to request a refund. Conditions:

  • Applies to hosting only (not domains or add-ons)
  • A valid reason must be provided
  • If we are unable to resolve your issue within a reasonable time, we will refund in full
  • Violations of our Terms or abuse disqualify you from refunds
  • Refunds are one-time and non-repeatable

2.8 Suspension, Termination & Account Access

Cloudoora reserves the right to suspend or terminate accounts for violations, abuse, non-payment, or fraudulent activity, with or without notice.

For any concerns regarding these Terms or our services, please contact our support team via Live Chat or email at [email protected].