Contact Cloudoora

Talk to the Cloudoora team.

Pick the channel that fits your question.

Departments

Write to the right team.

Our services, availability or the company.

Hosting, servers, websites, DNS, email or account access.

Payments, invoices, renewals, refunds or your account.

Business partnerships, integrations or collaboration.

Choose the department that matches your request. For a technical issue, include your domain, the service and any error message.

FAQ

Which channel is fastest?

Live chat, which is open 24/7. For a problem with a service that needs investigating, open a support ticket so the details stay in one place.

When are WhatsApp and phone support available?

Sunday to Thursday, 10:00 to 18:00 (GMT+6). Message us on WhatsApp at +880 1346-693282. Live chat is open at all hours.

What should I include in a support request?

Your domain or the affected service, what went wrong, any error message, when it started and what you already tried. A screenshot helps.

Can I contact you before I buy?

Yes. Tell us what you are building and we will help you choose a plan.

Do you help customers outside Europe?

Yes. We serve customers internationally, with prices in US dollars, euros or Bangladeshi taka.

What should I never send?

Passwords, full card numbers, login codes or private keys. Our team never asks for them.

Compare every plan, or ask us.