SSL and TLS

SSL and TLS certificates, explained

An SSL certificate turns on HTTPS and encrypts the connection to your site. Here is what it protects, which certificate type to choose, and how to fix the errors that come up.

6 chapters on certificates, HTTPS and common errors

What SSL does

An SSL (or TLS) certificate encrypts the connection between a visitor's browser and your server. Once it is active, the address bar shows a padlock and the site loads over https:// instead of http://.

Encryption protects anything sent over that connection, such as passwords, form entries and payment details, so it cannot be read if intercepted.

Key points

  • Encrypts data between browser and server
  • Shown as a padlock and https://
  • Protects logins, forms and payments

Certificate types: DV, OV and EV

Certificates differ in what is checked before they are issued. Domain validation (DV) only confirms you control the domain, and is issued in minutes.

Organisation validation (OV) also checks that your business exists, which takes longer. Extended validation (EV) adds a more thorough check of your organisation, and shows your verified business name in the certificate details.

Key points

  • DV: checks domain control only
  • OV: also checks your business
  • EV: the most thorough check

Wildcard and multi-domain certificates

A wildcard certificate covers a domain and all its subdomains on the same level, such as shop.example.com and blog.example.com, with one certificate.

A multi-domain certificate covers several separate domains instead, which suits a business running more than one website.

Key points

  • Wildcard: one domain and its subdomains
  • Multi-domain: several separate domains
  • Choose by how many sites you run

Free vs paid SSL

Free SSL is enough to get the padlock and encrypt a typical site. Cloudoora includes free SSL on Premium Shared, WordPress and Turbo-Boosted hosting plans.

A paid certificate adds a verified business identity (OV or EV), which suits a site that wants to show that identity, such as an online shop. Free vs paid SSL certificates

Key points

  • Free SSL covers most sites
  • Included on Premium Shared, WordPress and Turbo-Boosted hosting
  • Paid certificates add a verified business identity

Installing SSL and redirecting to HTTPS

Once a certificate is installed, update any internal links and set your site to redirect every http:// request to https://, so visitors and search engines always land on the secure version.

After the switch, check the padlock shows on every page, not only the homepage.

Key points

  • Install the certificate first
  • Redirect http to https site-wide
  • Check every page, not only the homepage

Common SSL errors

Mixed content happens when a secure page still loads an image, script or style over plain http://; browsers block or flag it. An expired certificate shows a warning until it is renewed.

A name mismatch happens when the certificate does not cover the exact domain or subdomain being visited, often after adding a subdomain without a matching or wildcard certificate.

Key points

  • Mixed content: a secure page loading http:// resources
  • Expired certificate: renew before the date passes
  • Name mismatch: certificate does not match the domain

Why it matters

Why every site needs HTTPS.

Encrypt data in transit

Logins, forms and payment details cannot be read if the connection is intercepted.

Show the padlock

Browsers mark sites without HTTPS as not secure.

A ranking signal

Search engines such as Google use HTTPS as a ranking signal.

FAQ

SSL questions

What is an SSL certificate?

It encrypts the connection between your website and its visitors, so passwords and payment details cannot be read in transit. Browsers show a padlock and https:// for sites that have one.

What is the difference between DV, OV and EV certificates?

They differ in what is checked before issuing. DV checks domain control only. OV also checks your business. EV adds a more thorough check and shows your verified business name.

Do I need a wildcard certificate?

Only if you run several subdomains on one domain and want them all covered by a single certificate.

Is free SSL enough for my site?

For most sites, yes. Cloudoora includes free SSL on Premium Shared, WordPress and Turbo-Boosted hosting plans. Free vs paid SSL

Why does my site show a mixed content warning?

A secure page is still loading an image, script or style over plain http://. Update those links to https://.

What causes a name mismatch error?

The certificate does not cover the exact domain or subdomain being visited, often after adding a subdomain without a matching or wildcard certificate.

Does HTTPS help my SEO?

Search engines such as Google use HTTPS as a ranking signal. SSL and SEO

Get your site on HTTPS.

Free SSL is included on Premium Shared, WordPress and Turbo-Boosted hosting.