All invoices are available in your Billing Dashboard. You can filter by paid/unpaid status and download each invoice as a PDF for your records.

We support a wide range of global and secure payment gateways, including:

• Visa, MasterCard, American Express 
• PayPal & Stripe 
• Apple Pay & Google Pay (in supported regions) 
• Cryptocurrency (optional regions) 

Your payment details are encrypted and protected with PCI-DSS compliance.

Log in to your account and navigate to Billing Settings → Payment Methods. From there, you can:

• Add a new card or payment option 
• Edit or remove existing methods 
• Set your default method for auto-renewals 

All changes are applied instantly and securely.

If a payment fails:

• You’ll receive an instant email notification 
• A short grace period will allow you to resolve the issue 
• Your services will stay active temporarily—no sudden suspensions 

We’ll never delete your data without proper notice.

Yes. You can manage auto-renew settings per service from your dashboard. Enable it to ensure uninterrupted service or disable it anytime for manual control.

Yes, you can preload your account using the Add Funds option. This ensures smooth renewals and is especially useful for freelancers, agencies, or bulk service managers.

Absolutely. Business users can enter their VAT ID, billing address, and company name in the Billing Settings section. We automatically generate VAT-compliant invoices tailored to your region.

Cloudoora supports monthly, quarterly, semi-annual, and annual billing cycles. Longer billing periods often come with discounts. You can choose or change your billing cycle from your service management page.

Yes. Cloudoora supports payments in USD, EUR, GBP, and select other currencies depending on your location. Currency options appear automatically during checkout and in your account billing settings.

If you notice an incorrect charge or invoice, please contact our billing support immediately via email or live chat. We’ll investigate and resolve disputes promptly and transparently.

Yes. Cloudoora sends automatic billing reminders including:

• Upcoming invoice due dates 
• Successful payments 
• Failed payment alerts 
• Expiring payment method warnings 

Notifications help you stay informed and avoid service interruptions.

Yes. Most Cloudoora hosting plans are covered by our 30-day money-back guarantee. If you’re not satisfied, you can request a refund within the eligible period. For full terms, see our Refund Policy.